IPTV TESTING SOFTWARE

OVERVIEW

First media is a technology - based services company offering solutions to the next generation Triple/Quad play network providers in enhancing end user experience. It has the industry’s first dedicated offshore network operations center (NOC) for video quality monitoring.

m-Assure is a field technician’s software tool that assists in installing and commissioning an IP set top box at the customer premises for providing television broadcasting service.

CHALLENGES

Information Architecture
Restructuring the existing information architecture on lines with new interface was a difficult challenge, since it involved approvals from product managers and stake holders.

Seamless Navigation
Navigation neeeded to be very simple so that user can be guided to the next tasks. Designing a two level navigation was a tough task.

User Experience and Visual Design
User Experience of the application needed to be rich, visually and in interaction.
Balancing the intuitive interface with visually rich graphics was a challenging task.

Icons and Graphic design
Designing the icons which can be easily understood by field technicians was a difficult task. The most challenging task was to re-design icon that will represent the application m -assure

Software Branding
Creating an Identity for the application was a big challenge.